Terms of service

Bloom Tallow – Terms & Conditions

As at 31/03/2025

Bloom Tallow (“we,” “us,” or “our”) provides goods and services through our website. By accessing or making a purchase on this website, you agree to be bound by the following Terms & Conditions, which reflect best practices under New Zealand law for e-commerce and online transactions. These terms are designed to work alongside your rights under the Consumer Guarantees Act 1993 and the Fair Trading Act 1986.

1. General Terms

1.1 Website Content
The content of this website is for general information and use only. It may change without prior notice. While we endeavour to keep the information on our website current and accurate, we make no representations, warranties, or guarantees—express or implied—about the completeness, accuracy, reliability, suitability, or availability of the website or the information contained on it for any purpose.

1.2 Liability for Errors
We expressly exclude liability for any inaccuracies or errors to the fullest extent permitted by New Zealand law. Your reliance on any information or materials on this site is entirely at your own risk.

1.3 Use of Website
You agree to use this website only for lawful purposes. Unauthorised or illegal use of this website may give rise to a claim for damages and/or be a criminal offence under New Zealand law.

2. Ordering

2.1 Eligibility
By placing an order on our website, you confirm that you are at least 18 years old and legally capable of entering into binding contracts.

2.2 Order Acceptance and Availability
All orders placed through our website are subject to product availability and confirmation of the order price. We reserve the right to limit quantities available for purchase and to refuse or cancel any order at our sole discretion.

2.3 Order Changes and Cancellations
In the event we change or cancel an order, we will endeavour to notify you using the contact details provided at the time of ordering. This may occur due to reasons such as suspected fraud, stock limitations, or errors in pricing or product information.

2.4 Pricing
Prices for our products are subject to change without notice. We strive to ensure accurate pricing, but errors may occur. In the event of an error, we may cancel your order and notify you of the correct price so you can choose whether to proceed with the purchase.

3. Payment

3.1 Payment Methods
We accept major credit cards, debit cards, or other payment methods displayed at checkout. By providing payment information, you represent and warrant that you have the legal right to use the payment method(s) provided.

3.2 Security
We use secure payment gateways and take reasonable steps to safeguard your payment information. However, we will not be liable for any loss you may suffer if a third party obtains unauthorised access to any data you provide when accessing or ordering through this website

4. Shipping & Delivery

4.1 Shipping Locations
We currently ship within New Zealand. If you wish to have items shipped internationally, please contact us to discuss possible arrangements.

4.2 Delivery Times
Estimated delivery times will be provided at checkout. These are estimates only and delays may occur due to factors outside our control.

4.3 Risk of Loss
Ownership and risk of loss in the products you purchase passes to you upon delivery to your specified address.

5. Returns & Refunds

Please refer to our Refund Policy for detailed information on returns, refunds, and replacements. We abide by all applicable consumer protection laws, including your rights under the Consumer Guarantees Act 1993.

6. Limitation of Liability

6.1 Extent of Liability
To the fullest extent permitted by law, Bloom Tallow and its officers, directors, employees, or agents shall not be liable for any indirect, consequential, or incidental loss or damages, including but not limited to loss of profits, data, or goodwill, arising out of or in connection with your use of this website or purchases made herein.

6.2 No Limitation of Statutory Rights
Nothing in these Terms & Conditions is intended to limit or replace any of your rights under New Zealand law, including the Consumer Guarantees Act 1993.

7. Governing Law

These Terms & Conditions, and any separate agreements whereby we provide you goods or services, are governed by and construed in accordance with the laws of New Zealand. You agree to submit to the non-exclusive jurisdiction of the New Zealand courts for any disputes arising under or in connection with these Terms & Conditions.

8. Changes to Terms & Conditions

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Any changes will be effective immediately upon posting on this website. Your continued use of the website or any purchase following the posting of revised Terms & Conditions constitutes your acceptance of such changes.

9. Contact Information

If you have any questions about these Terms & Conditions, please contact us at: store@bloomtallow.co.nz

Thank you for choosing Bloom Tallow. We value your business and aim to provide you with quality products and customer service in line with all relevant New Zealand legislation and best practice.